Terms & Conditions

Last updated November 25, 2025

TERMS AND CONDITIONS (CALIFORNIA ONLY)

These Terms and Conditions (“Terms”) govern access to and use of all services offered by U Do It Legal, LLC, a Delaware limited liability company (“Service Provider,” “we,” “us,” or “our”). By creating an account, purchasing, accessing, accepting, or using any Services, you (“Customer,” “you,” or “your”) agree to these Terms.

1. Nature and Scope of Services; No Legal Advice

1.1 Non-Attorney Service Provider. We are not a law firm, are not attorneys, and do not provide legal advice, legal representation, or legal services of any kind. Nothing on our website, in our platform, or in our communications should be construed as legal advice.

1.2 Document Preparation Based on Your Inputs. Our software enables you to input information to generate legal documents identified for a given package (“Legal Documents”). Titles and specific forms may vary based on your inputs and court updates. You are solely responsible for the accuracy and completeness of all information you provide for the preparation of the Legal Documents.

1.3 Delivery Channel. Services are delivered through our designated website and secure login created for the Customer; your information inputs via our website are the sole basis for the preparation of your Legal Documents, excepting any add-on service selected which may assist you with information inputs.

1.4 No Guarantee of Outcome. We do not guarantee or predict results in any court, agency, or proceeding in which the Legal Documents are used. Decisions by judges, agencies, and third parties are outside our control.

1.5 No Attorney-Client Relationship. The services provided, your use of our software, access to our website, purchase of services, and the like does not create an attorney-client relationship with us. You are encouraged to consult a licensed attorney for legal questions.

1.6 California-Only Offering. These Terms are intended solely for customers located in California; California law governs, and California venues apply as set forth herein.

2. Service Categories and Add-Ons

2.1 Service Categories. We may offer:
(a) access to and use of our proprietary software to prepare Legal Documents for your filing and service;
(b) add-on services that may include form review for completeness, consultations, bundled review-and-consultation options, and rush/expedited variants; and
(c) participation in an in-person clinic that may include guided software use and optional limited-scope attorney consultations if expressly included in your purchase (independently or collectively hereafter referred to as the “Services”).
Legal representation in any case or proceeding to which you are a party and court appearances by us are strictly excluded.

2.2 Examples of Add-Ons. Add-on services may include:
(a) Legal Document/Form Review (completeness and internal consistency check; corrections list; excludes representation and legal strategy relative to any pending and to-be-filed legal proceeding);
(b) Consultation (time-limited Q&A with a licensed attorney; excludes representation and court appearances);
(c) Form Review + Consultation bundles;
(d) Rush/expedited variants;
(e) document printing, mailing, or delivery;
(f) coordination of notary services;
(g) general administrative assistance; and
(h) court filing support (non-representative).

2.3 No Legal Advice Through Add-Ons. Add-ons do not include legal advice and do not change our non-attorney status. If you purchase a Consultation expressly offered, any legal advice is provided by a licensed attorney during that session only, per separate agreement and under a limited scope, and no ongoing representation is created absent a separate signed engagement by the law firm providing the consultation which provides otherwise.

2.4 Clinic Format; E-Filing Add-On (If Offered). In-person clinic sessions provide guided use of our software, plain-language legal information, and, if purchased, a brief attorney consultation and form-completeness review by a lawyer; actual representation in any pending legal matter you have is excluded. E-filing or any type of assistance with the filing of Legal Documents is not included with the services we provide. For clinic participants, e-filing may be available as a paid add-on (if the court accepts e-filing). E-filing includes formatting and packaging the Legal Documents for EFSP submission, transmitting the filing, and relaying court-generated receipts, conformed copies (if returned), and rejection notices. If selected, you authorize us and our designated EFSP to submit filings on your behalf, use your electronic signature or signature image where permitted, pay required filing/EFSP fees using your payment method or cost retainer, and receive court notices solely to transmit them to you. Details, fees, and court/EFSP requirements will be provided before purchase.

3. Exclusions; Service Boundaries

3.1 No Legal Advice. Use of our software access generates the preparation of Legal Documents based on information provided solely by you. Access to our website and the services we provide involve access to publicly available legal information; no legal advice is provided.

3.2 No Court Representation. We do not represent you in court or any legal proceeding.

3.3 No Service of Process. We do not perform service of the Legal Documents on any party. You remain solely responsible for service of process and proof of service, including court-specific requirements and deadlines.

3.4 No Independent Investigation. We do not conduct independent investigations, analysis, or fact development related to your matter.

3.5 No Outcome Opinions or Guarantees. We will not opine on likely outcomes and provide no guarantee as it concerns any legal proceeding in which you are involved which relate in any way to the services you have purchased from us.

4. Customer Responsibilities

4.1 Accuracy and Completeness. You are solely responsible for accurate, complete, and truthful information used to prepare Legal Documents and in connection with any add-on services.

4.2 Review and Corrections. You agree to review all prepared documents and notify us promptly if corrections are required.

4.3 Filing and Service Responsibilities. Unless you purchase the clinic e-filing add-on and it is available for your court and case type, you are responsible for filing your Legal Documents and for service of process.

4.4 Deadlines and Compliance. You alone are responsible for verifying and meeting all court deadlines, and for compliance with applicable California statutes, local court rules, and filing procedures.

5. Account; Eligibility; Acceptable Use; Storage

5.1 Account and Eligibility. You must be at least 18 years old and capable of entering into a binding agreement to use the Services. It is your responsibility to maintain accurate account information and keep your login credentials secure.

5.2 Acceptable Use. You will not misuse the Services, scrape or harvest data, interfere with platform operation, or use the Services in violation of law or court rules.

5.3 Document Storage; Access Period; Renewals; Deletion.
The Legal Documents and user data generated through the Services will be stored securely on our platform for one (1) year from the date the applicable package is purchased (the “Access Period”). During the Access Period, Customer may access the Legal Documents via Customer’s account. Customer may extend access for an additional one (1) year by purchasing a package renewal before the Access Period expires. If Customer does not renew, access will expire and we will permanently delete the Legal Documents and associated data after the expiration of the Access Period. We do not retain or disseminate copies after deletion, except (a) for limited backups maintained for disaster recovery for up to 30 days, which are automatically purged on a rolling basis and are not used for any other purpose, and (b) where retention is required by law, enforceable court order, or to preserve evidence in the event of a dispute.

6. Fees; Payment; Refunds; Chargebacks

6.1 Prices and Taxes. Prices, taxes, and third-party processing fees are shown at checkout and/or in your order confirmation. Payment in full is due before we perform Services unless we agree otherwise in writing.

6.2 Online Billing Authorization. You authorize us and our payment processors to charge your selected payment method for purchased Services, add-ons, taxes, and applicable third-party fees, and to make reasonable retries for failed charges and adjustments as described at checkout.

6.3 Refunds; Cancellations.
• Packages: Fees become non-refundable once materials are accessed or documents are generated, as described at checkout.
• Add-Ons: Time-based add-ons (e.g., consultations, rush services) are earned upon delivery of the applicable session or review; rescheduling and cancellation windows, if any, will be shown at checkout and in your order confirmation.
• Clinics: Clinic fees are earned at the end of the clinic session. No-shows and late cancellations are subject to the rules disclosed at purchase.
• Court/EFSP/Merchant Fees: Court, EFSP, and merchant processing fees are non-refundable once incurred. Fee-waiver-related court refunds are not guaranteed.

6.4 Chargebacks. Improper or fraudulent chargebacks may result in suspension of Services and may be pursued for recovery as permitted under California law.

7. Limited Warranty; Disclaimers; Limitation of Liability

7.1 Limited Warranty (E-Filing Add-On Only). For clinic e-filing add-ons services performed by us, we warrant performance using personnel of appropriate skill and in a timely, professional manner consistent with generally recognized industry standards for similar services. The sole and exclusive remedy for breach of this limited warranty is re-submission of the e-filing to address a court-stated filing-format deficiency attributable solely to our work, provided you notify us in writing within five (5) business days of any court rejection and provide the written rejection stating the basis. Reperformance is not required where the rejection is due to court/EFSP outages, changes in court rules after submission, your missing/incorrect information, non-payment of required fees or failure to obtain a fee waiver, jurisdictional defects or ineligibility for e-filing, or mandatory in-person filing requirements. If we cannot reperform within a reasonable time, and in any event within thirty (30) days after timely notice, you may terminate under Section 10 and receive a pro-rata refund of the fee corresponding to the defective Services, excluding court/EFSP/merchant fees already incurred.

7.2 “As Is” and Non-Filing Services. Customer acknowledges and agrees that use of our software and the Services offered are offered “as is” and without any representation or warranty that the software and Services will meet Customer’s individual requirements, expectations, or intended purposes. Service Provider expressly disclaims all warranties, whether express, implied, or statutory, including but not limited to any implied warranties of fitness for a particular purpose, merchantability, or non-infringement. Customer assumes full responsibility for determining whether the software and Services selected are suitable for Customer’s needs and for the results obtained from its use. Use of our software, purchase of Services, inclusive of any add-on services are provided “as is” and without warranties, express or implied, to the maximum extent permitted by law.

7.3 Limitation of Liability. To the fullest extent allowed under California law, in connection with our Services in no event will we be liable for any consequential, incidental, indirect, exemplary, special, or punitive damages, or for any lost profits, lost revenue, or loss of use, whether in contract, tort (including negligence), or otherwise, even if advised of the possibility. Our aggregate liability arising out of or related to these Terms will not exceed two times the aggregate amount paid or payable to us under these Terms.

7.4 No Liability for Legal Outcomes; Customer Responsibility. We are not liable for damages, losses, or claims arising out of the preparation, filing, or service of Legal Documents, except to the extent caused by our gross negligence or willful misconduct, and you assume full responsibility for your use of the Legal Documents and any consequences, including court rejection, delays, denials, procedural errors or missed deadlines, incorrect or incomplete information provided by you, and changes in California law or court rules.

7.5 Communications; Contact Preferences; No Liability for Third-Party Access. You are responsible for providing contact information and selecting communication channels that are safe for you. We may send administrative messages (e.g., account setup, receipts, appointment confirmations) to the email address and/or phone number you provide. We cannot control third-party access to your devices, email, or messages, and are not liable for any consequences arising from someone else’s access to or visibility of such communications, except to the extent caused by our gross negligence or willful misconduct. You may update your contact preferences in your account or by notifying us.

8. Privacy; Data Handling (California Privacy Compliance)

8.1 Confidentiality. We maintain the confidentiality of your information except where disclosure is required by law (e.g., subpoena, court order, or legal compliance obligations).

8.2 Data Security. We implement reasonable technical, administrative, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse.

8.3 CCPA Rights. If applicable, you may have rights under the California Consumer Privacy Act (CCPA), including the rights to know, delete, access, and opt out of certain data uses, as further described in our Privacy Policy.

8.4 No Sale of Personal Data. We do not sell, rent, or share your personal information with third parties for marketing or commercial purposes.

8.5 Third Parties for Performance. We may share limited information with EFSPs or with Stearns & Ryan, Lawyers (third-party independent legal counsel, “Stearns”) solely to schedule or deliver a purchased consultation or to perform any e-filing add-on. Service Provider currently refers any purchased consultation or limited scope representation services to Stearns for handling, and the determination to refer such services to a licensed legal professional is reserved solely to Service Provider.

9. Intellectual Property; License

9.1 Ownership. All content on our website, including forms, questionnaires, templates, software, text, graphics, and images, is owned by us or our licensors.

9.2 License for Personal Use Only. Documents prepared for you may be used solely for your personal, individual purposes and may not be reproduced, resold, distributed, or used commercially.

10. Term; Completion; Termination

10.1 Completion by Service Type. Unless otherwise specified at purchase, our Services are complete upon delivery of access to the Legal Documents and when document generation/download is made available to you; Form Review is complete upon delivery of review notes/corrections list; Consultation is complete upon completion of the session; Clinic is complete at the end of the clinic session, unless the e-filing add-on was purchased, in which case such service is completed upon the completion of the e-filing and as set forth more specifically below.

10.2 E-Filing Add-On Completion. For clinic e-filing add-ons, completion occurs upon our delivery to you of court transaction receipt(s) and any conformed copies returned by the court, or after the limited warranty cure period if a rejection cannot be cured by reperformance.

10.3 Termination for Warranty Failure (E-Filing Add-On). If a court rejects an e-filing solely due to our filing-format error and we cannot cure within the period stated in Section 7.1, you may terminate by written notice and receive a refund of the portion of the Service fee corresponding to the defective Services, excluding court/EFSP/merchant fees already incurred.

10.4 Earned Fees. Once Services have commenced, fees for work performed are earned as set forth herein.

11. Notices; E-Sign; Electronic Delivery

11.1 Notices. Notices may be sent by email (with delivery receipt) to the addresses on file. Court/EFSP receipts and conformed copies may be delivered to the email you designate for e-filing communications. Customer notices must include a responsive email address and contact telephone number.

11.2 E-Sign Consent; Electronic Delivery. You consent to the use of electronic signatures and to receive electronic communications, including court/EFSP transaction receipts, conformed copies, and notices related to submissions performed under any e-filing add-on.

12. Changes to Terms; Entire Agreement; Modification

12.1 Changes to Terms. We may update these Terms from time to time. Updates take effect as stated in the notice or upon posting, and your continued use of the Services after the effective date constitutes acceptance of the updated Terms.

12.2 Entire Agreement; Modification. These Terms constitute the entire agreement between the parties regarding the Services and supersede all prior agreements, understandings, or representations, whether written or oral. These Terms may be modified only by a writing signed by both parties or as otherwise permitted in Section 12.1.

13. California Governing Law; Venue; Dispute Resolution; Consumer Rights

13.1 Governing Law; Venue. These Terms are governed by the laws of the State of California. Any dispute arising out of or related to these Terms shall be resolved by a court of competent jurisdiction located in Los Angeles County, California.

13.2 Arbitration; Small Claims. Except where prohibited under California law, any dispute arising out of or relating to these Terms shall be resolved by binding arbitration in the State of California, and either party may file an eligible claim in a California small claims court.

13.3 Class Actions; Severability of Waiver. To the fullest extent permitted by applicable law, you agree that any dispute, claim, or controversy arising out of or relating to your purchase or use of the Services shall be resolved on an individual basis only and not as a plaintiff or class member in any purported class, consolidated, or representative action. You expressly waive any right to participate in a class action, class arbitration, or other representative proceeding against the Service Provider. If this waiver of class or representative actions is found unenforceable under California law, the unenforceable portion shall be severed, and the remaining provisions shall remain in full force and effect.

13.4 California Consumer Rights. Nothing in these Terms limits non-waivable rights you may have under California law, including rights under the California Business & Professions Code, the California Civil Code, and the California Consumer Legal Remedies Act (CLRA).

14. Consumer Disclosures; No Emergency Services

14.1 Consumer Disclosures. Prices are posted at checkout. We do not guarantee court outcomes. Service availability may depend on jurisdictional eligibility, local court practices, and language/accessibility limitations disclosed at purchase.

14.2 No Emergency Services. The Services are not suitable for emergencies; they do not provide immediate safety assistance or emergency filings. For emergencies, contact appropriate emergency services or a licensed attorney.

15. Privacy Policy; Retention and Deletion

Your use of the Services is subject to our Privacy Policy. Retention and deletion of Legal Documents are handled as described in Section 5.3 and/or the Privacy Policy.

16. Headings; Severability; No Waiver

16.1 Headings. Section headings are for convenience only and do not affect interpretation.

16.2 Severability. If any provision of these Terms is deemed unenforceable, the remaining provisions shall remain in full force and effect.

16.3 No Waiver. Failure to enforce any provision shall not constitute a waiver.

17. Contact Information

For questions, concerns, or notices, contact: info@udoitlegal.com